Contact Us

We welcome your Complaints, Feedback, CCPA requests and Questions. Please use this easy form or the contact information below.

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Main Contact Info

Phone Numbers:May Vary By Location, Hours:
  • Mon - Thu10:00 AM - 7:00 PM
  • Fri10:00 AM - 6:00 PM
  • Sat10:00 AM - 5:00 PM
  • SunClosed

Hours may vary slightly by location.

Find your nearest CarHop

Send Payoffs To:

CarHop Finance
PO Box 398104
Edina, MN 55439-8104

Warranty and Service

Click here if you have questions about the warranty on your Carhop Vehicle.

Other Contact Info

Any disputes regarding credit reporting must be in writing and sent to the mailing address below:

Attn: Credit Reporting
CarHop Finance
P.O. Box 398104
Edina, MN 55439-8104

Emergency Vehicle Enable

In an emergency situation, to restart your disabled vehicle, call number below and be prepared to provide your VIN number

  • Most vehicles call 844-606-1167
  • If purchased in Northern California, Utah or Pennsylvania between 1/5/18 and 4/30/20, call 800-865-3260, select prompt #2.

Marketing & Advertising Contact 

For inquiries about CarHop advertising & marketing please contact:
marketing@carhop.com 

Communication Policies

Do Not Call Policy / Telemarketing Opt-Out
Opt-in for texts and calls from CarHop
Visually or hearing impaired, call 855-227-4675

CarHop is not a Credit Repair Organization.