Contact Us

Complaints, Comments, or Questions

We welcome your comments and suggestions. Whether you think we did a great job or you feel we could do better, please let us know. Your opinions are important to us!

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Main Contact Info

Phone Numbers: Hours:
  • Mon - Thu10:00 AM - 7:00 PM
  • Fri10:00 AM - 6:00 PM
  • Sat10:00 AM - 5:00 PM
  • SunClosed

Hours may vary slightly by location.

Find your nearest CarHop

Send Payoffs To:

UAC/CarHop Finance
PO Box 398104
Edina, MN 55439-8104

Warranty and Service

Click here if you have questions about the warranty on your Carhop Vehicle.

Other Contact Info

Any disputes regarding credit reporting must be in writing and sent to the mailing address below:

Attn: Credit Reporting
Universal Acceptance Corporation
P.O. Box 398104
Edina, MN 55439-8104

Emergency Vehicle Enable

In an emergency situation, to restart your disabled vehicle, call number below and be prepared to provide your VIN number

  • Most vehicles call 844-606-1167
  • If purchased in Northern California, Utah or Pennsylvania after 1/5/18, call 800-865-3260, select prompt #2.

CarHop is not a Credit Repair Organization.

Do Not Call Policy / Telemarketing Opt-Out

For Advertising/Marketing Questions:

ADwerks, (605)357-3690
Kristi Cornette, kristi@adwerks.com