Contact Us
Complaints, Comments, or Questions
We welcome your comments and suggestions. Whether you think we did a great job or you feel we could do better, please let us know. Your opinions are important to us!
Leave a Message Below
Main Contact Info
- Main:800-600-7013
- CarHop Finance:800-414-2622
- Feedback/Complaints:952-767-4359
- Mon - Thu10:00 AM - 7:00 PM
- Fri10:00 AM - 6:00 PM
- Sat10:00 AM - 5:00 PM
- SunClosed
Hours may vary slightly by location.
Send Payoffs To:
CarHop Finance
PO Box 398104
Edina, MN 55439-8104
Warranty and Service
Click here if you have questions about the warranty on your Carhop Vehicle.
Other Contact Info
Any disputes regarding credit reporting must be in writing and sent to the mailing address below:
Attn: Credit Reporting
CarHop Finance
P.O. Box 398104
Edina, MN 55439-8104
Emergency Vehicle Enable
In an emergency situation, to restart your disabled vehicle, call number below and be prepared to provide your VIN number
- Most vehicles call 844-606-1167
- If purchased in Northern California, Utah or Pennsylvania between 1/5/18 and 4/30/20, call 800-865-3260, select prompt #2.
Communication Policies
Do Not Call Policy / Telemarketing Opt-Out
Opt-in for texts and calls from CarHop
Visually or hearing impaired, call 855-227-4675
CarHop is not a Credit Repair Organization.
For Advertising/Marketing Questions:
ADwerks, (605)357-3690
Kristi Cornette, kristi@adwerks.com