CarHop’s Great Warranty

Proper Care and Maintenance

Even with our great warranty, you still need to take good care of your vehicle.

Proper maintenance to protect your vehicle includes:

• Change oil at least every 5,000 miles to protect your engine.
• Check your tire pressure monthly to save money on gas.
• Rotate your tires every 10,000 miles so they last longer.
• Keep receipts of all service work as they may be required for your warranty.
• Call CarHop before you get any warranty work done on your vehicle.

Below are some examples of repairs that generally are covered. Some states have coverage beyond what is shown in the examples – please review the purchase contract you received when you purchased your vehicle from CarHop for specific warranty questions.

How the CarHop Warranty Process Works

1. Find the nearest CarHop auto service shop
2. Contact the auto service shop to set an appointment so the service shop can diagnose the issue.
   • Ask how soon they can look at your vehicle, so you know before you bring it in.
3. Contact your local CarHop to inform them that you are having mechanical issues.
4. Bring your vehicle to the shop. Towing is not covered under warranty.
   The auto service shop will send CarHop service an estimate for the work that the shop is recommending.
5. CarHop will approve any repairs which are covered under warranty. The covered items can be started immediately as soon as the needed parts arrive.
   • For any repairs not covered under warranty, the shop will inform you of the prices and timing needed to complete the work.
6. Contact the service shop directly for questions about the timing of repair completion, or specific questions about the work completed.
   • The estimate and approval process can take between 24-48 hours.

Videos – Simple Fix Its & Car Care

If Your Car Won’t Start

• What to do if your car won’t start

1. • Jump start a car
   • Test/Change a battery
   • Diagnose and change a starter
   • Test an alternator
   • Replace an alternator

Tires

• Change a Tire

• Fix a Flat Tire

Other Car Care

• Change your oil in less than 5 min

• Change windshield wiper blades

• Clean foggy headlights with toothpaste

• Fix a chipped or cracked windshield

• Fix squeaky brakes

• Fix heat in car

• Change automatic transmission fluid

• Remove scratches from your car

• Remove/Repair rust from your car

Still Have Warranty Questions?

Please review the purchase contract you received when you purchased your vehicle from CarHop for specific warranty questions. You may also call the local CarHop location where you purchased your vehicle. Click here to find your location and phone number.

Warranty Guidelines by State

• California
• Colorado
• Iowa
• Kansas
• Minnesota
• Missouri
• Nebraska
• Oklahoma
• Pennsylvania
• South Dakota
• Utah
• Washington
• Wisconsin

*Vehicle History Report for information purposes only. See dealer for copy of limited warranty. Within 7 days of purchase, exchange vehicle for another of similar value or get a refund of all payments made to date.