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CarHop’s Great Warranty

CarHop Offers One of the Best Warranties in the Business!

Drive your CarHop car, van, truck or SUV with peace of mind, because every vehicle is covered by CarHop’s Customer Protection Plan*:

  • Satisfaction Guarantee or free vehicle exchange
  • 18 month / 18,000 mile warranty so you can buy with confidence
  • AutoCheck vehicle history report

Video – Our Warranty

Proper Care and Maintenance


Even with our great warranty, you still need to take good care of your vehicle.

Proper maintenance to protect your vehicle includes:

  • Change oil at least every 5,000 miles to protect your engine.
  • Check your tire pressure monthly to save money on gas.
  • Rotate your tires every 10,000 miles so they last longer.
  • Keep receipts of all service work as they may be required for your warranty.
  • Call CarHop before you get any warranty work done on your vehicle.

Below are some examples of repairs that generally are covered. Some states have coverage beyond what is shown in the examples – please review the purchase contract you received when you purchased your vehicle from CarHop for specific warranty questions.

Parts & Labor Covered:

  • Internal Engine
  • Internal Transmission
  • Water Pump
  • Fuel pump
  • Axles
  • U-joints

How the CarHop Warranty Process Works

  1. Check the self-help videos below – they could help save you time and money.
  2. Still need help? Find the nearest CarHop auto service shop.
  3. Contact the auto service shop to set an appointment so the service shop can diagnose the issue.
    • Ask how soon they can look at your vehicle, so you know before you bring it in.
  4. Bring your vehicle to the shop. Towing is not covered under warranty.
    The auto service shop will send CarHop service an estimate for the work that the shop is recommending.
  5. CarHop will approve any repairs which are covered under warranty. The covered items can be started immediately as soon as the needed parts arrive.
    • For any repairs not covered under warranty, the shop will inform you of the prices and timing needed to complete the work.
  6. Contact the service shop directly for questions about the timing of repair completion, or specific questions about the work completed.
    • The estimate and approval process can take between 24-48 hours.


Videos – Simple Fix Its & Car Care

If Your Car Won’t Start


Other Car Care

Still Have Warranty Questions?

Please review the purchase contract you received when you purchased your vehicle from CarHop for specific warranty questions. You may also call the local CarHop location where you purchased your vehicle. Click here to find your location and phone number.

Warranty Guidelines by State


*Vehicle History Report for information purposes only. See dealer for copy of limited warranty. Within 7 days of purchase, exchange vehicle for another of similar value or get a refund of all payments made to date.

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