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Customer FAQs

Frequently Asked Questions

Can I pay off my CarHop Finance account early?

Yes! You can always make additional payments on your CarHop Finance account and there are never any penalties for early repayment of your balance. Remember too, that if you pay a little extra each payment – just a few bucks – you save money on interest and you will pay it off sooner.

How can I find my CarHop Finance account number?

I’ve changed jobs and my paydays are different. Can I change the days my payments are due?

Your CarHop Finance account representative can you help you to update your account information. You may need to provide a pay stub from your new job and other documents, but remember, our goal is to help you keep driving!

I’ve always made payments at the CarHop store but I’m moving and that won’t be convenient. What can I do now?
There are many ways to make payments on your CarHop Finance account. Most of our customers find that using an automatic payment from their checking account is the easiest way to make payments, especially if you don’t live near a CarHop store. Simply call your account representative at
(800) 414-2622 to make arrangements.

To learn more about CarHop Finance, call (800) 414-2622.

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