Each day CarHop works hard to help people drive. Every customer has their own unique story to tell about how CarHop has affected their lives. Here are a few stories our customers would like to share with you.
Customer Success Story
Bruce and Sarah B.
This family is the pinnacle of the American dream. Just over 2 years ago Bruce, Sarah, and their daughter Julia were bankrupt. CarHop was their only hope to buy the vehicle they needed to get to work. After 2 years of perfect payments, they had a credit score of 720 and they were able to purchase a nice home in St. Paul. They are currently in the process of fixing it up and making it their own.
Candice and Jermaine, along with their children Ajavion and Tamara were in need of a family vehicle. CarHop was able to get them driving in the minivan perfect for the kids. The couple was so excited about their purchase, Jermaine ripped up his bus pass and Candice just left hers at the store. Candice is happy to say “Thanks to CarHop, no more bus for us!”
Jaliesha bought her first car at CarHop. After she made her payments and paid off her car, she went on to buy a brand new Hyundai. Although she’s proud of her new vehicle, she’ll never forget her first car. “Thanks CarHop!”
Jayne has previously owned two different CarHop vehicles. After being laid off from her job, she decided that since her experience with CarHop as a customer was so great, employment with CarHop would be great too. Starting out in the call center, Jayne quickly climbed the ladder to sales, where she’s been helping people drive ever since.
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Michael quickly paid off his CarHop vehicle. Since he was so responsible he was able to improve his credit to the point where he could use traditional financing for vehicle purchases. Today he’s proudly cruising around in his Ford Explorer.
Upon completing the CarHop program, Gary’s improved credit score allowed him to buy his own semi-truck. And now that his financial situation has improved, he has treated himself to the Harley of his dreams.
After paying off both of his CarHop vehicles, Robert’s dramatic credit boost allowed him to score his dream car, a beautiful Cadillac. But surprisingly it’s not the Cadillac he’s most proud of, he’s proud of himself for single handedly achieving his dream…with a little help from CarHop.
Margie and James M.
Margie and James had bad credit, so they bought a car through CarHop. By making their payments they improved their credit and later went on to buy a brand new minivan. They were so happy with their experience at CarHop that they sent their daughter to a CarHop dealership to get a vehicle for herself.
Because she liked the people, the customer service, and the added bonus of improved credit, Nicole bought a car at CarHop. It turns out the added bonus really paid off. Nicole’s credit improved so much that she was able to buy her dream Harley and a brand new Dodge SUV.
Robert was totally swamped that day I came in to hopefully drive off in a new car. He had the dealership full of people needing cars, but he never lost his cool and made everyone laugh with his awesome sense of humor. He worked VERY hard to make sure I got the exact car that I wanted. Besides being good-looking, he is DEFINITELY the BEST Sales Guy I ever met and I couldn't be HAPPIER!! Thank you soooo much Robert!!!
Shauna R. Ogden, UT November 26, 2013
Susann was Terrific! She made the paperwork easy. She explains each step. When I trade my car in, Ill go back to Susann, I know Ill get a good deal.
Shirley B Spokane, WA September 20, 2013
I needed a car to get to work no one else would help me. I got into a car that I wanted with no down payment.
Michael M Pittsburgh, PA September 14, 2013
Right when I came in I felt good about the spur of the moment decision and JJ was very reassuring in the car purchas today. I wanted everything to go the way I'd planned in my head which was leave today with a reliable car for me and my kids and that goal was acheived.
Cecelia S San Diego, CA November 8, 2013
The guys at CarHop were a huge help! Just got my second car from you guys and couldn't be happier!!